Seequent, The Bentley Subsurface Company, announced that support for existing gINT users will be extended to December 31, 2028. 

Which products are impacted?

• gINT Logs
• gINT Professional
• gINT Professional Plus
• gINT Civil Tools Professional
• gINT Civil Tools Professional Plus
• gINT Administrator gINT Collector

Reminder for HoleBASE and KeyLAB users: HoleBASE has entered the Expiring Support phase and will transition to Discontinued Support on January 1, 2027, following the announcement made in February 2024. KeyLAB remains supported.

Until the end of 2028, support will continue to be provided to existing users with an Active SELECT/E365/EPS or Virtuoso Subscription. The amount of support we can provide will be on a Reasonable Endeavour basis due to legacy third-party dependencies, Windows Operating System/Microsoft Office compatibility, security, and the general age of gINT technology. Further details about the availability of gINT licenses and related support phases can be found in the table below. 

For more information on application support phases, please visit Bentleys Lifecycle Policy webpage. https://www.bentley.com/support/bentley-lifecycle-policy/

• SELECT Support & Maintenance contracts and SELECT Pre-Paid Annual Subscriptions can be purchased for periods ending on or before that date.
• gINT will continue to be available to E365/EPS customers until that date.
• New Perpetual Licenses and Virtuoso annual subscriptions will be available for purchase until December 31, 2027.

What happens from 2029 onwards?

• If you still require gINT from 2029 onwards you can purchase Perpetual Licenses through to the end of 2027.
• If you are on an E365/EPS contract, we can reinstate gINT Perpetual Licenses you surrendered before moving to E365 (without support and maintenance).
• Perpetual licenses remain valid after 2029. However, in accordance with Bentley Systems standard policy for licenses without a support contract, access will be restricted to one user and one device.

Where can I get help?

Contact your account manager or reach out to our support team for help.

Learn more about OpenGround, the successor to gINT

OpenGround is a cloud-based collaboration solution built for managing and reporting geotechnical data, with a primary focus on borehole data. Its versatile multi-project environment fosters collaboration whether your team is out in the field collecting data, generating borehole logs and reports, scheduling tests, or integrating data with design, modelling, or analysis software. 

By integrating with various desktop applications, we enable smooth data transfer into commonly used design and presentation tools, including:

• Bentleys Civil Design software (OpenRoads, OpenRail, OpenBridge, OpenTunnel and OpenSite)
• Seequents Leapfrog Works
• Autodesks Civil 3D
• Microsofts Excel and PowerBI

Furthermore, custom third-party integrations can be developed using the OpenGround REST API.

Our solution is specifically designed to cater to the unique needs of site investigation contractors, engineering consultants, Departments of Transportation, and federal agencies. OpenGround simplifies geotechnical data management, making it easier than ever to streamline your processes and make data-informed decisions.

How to migrate to OpenGround

To date, we have supported the cloud migration of hundreds of organisations and enabled thousands of users to experience the benefits of cloud technology and connected workflows.

gINT configuration and report templates are not compatible with OpenGround. However, OpenGround ships with default configuration packs for North America, the UK and Australia (including borehole log templates and data entry profiles), which can be further configured by users to meet your specific requirements. gINT project data can be imported into OpenGround using standard or custom data import mapping files. For complex gINT to OpenGround migrations, we can provide optional migration assistance via sponsored Implementation Packs or E365 Blueprints.

We appreciate that organisations still have ongoing requirements and project commitments using gINT. We also understand that organisations require sufficient time to plan their migration to the cloud or require capability in OpenGround that is currently in development. We will, therefore, work closely with you to plan your cloud migration in a timeframe that meets your specific requirements.

Discover how companies like HATCH, Schnabel, Langan, and the Louisiana Department of Transportation successfully migrated to OpenGround in the Ground to Cloud series.

Where is OpenGround available?

OpenGround is currently deployed in the United States, Canada, Australia, The United Kingdom, and Mainland Europe Commercial Microsoft Azure regions. Default regional configuration packs are available.

Users outside these regions can use OpenGround if it meets localization, performance, and data jurisdiction requirements. We intend to introduce additional regions annually according to market demand. Please let us know if you require OpenGround in other territories.

Are there differences in functionality between gINT and OpenGround?

Many gINT users have already successfully migrated over to OpenGround. However, depending on your organisations level of customization, automation, and use of advanced reporting capabilities within gINT, some of the functions you use in gINT might not yet be available for OpenGround. The OpenGround team is actively developing OpenGround to provide gINT equivalent workflows and report outputs going forward. We welcome your feedback to help improve the OpenGround user experience. If you would like to find out more about current and planned OpenGround capabilities, please contact your account manager.

How much does OpenGround cost?

OpenGround consists of two components:

• The Cloud Services component, which provides your organisation with OpenGround geotechnical data, Document storage, processing services, and API access (depending on your OpenGround tier).
• Application Bundles are collections of cloud-connected applications.

To find out more please visit the OpenGround webpage.

Contact your account manager for information on migration incentives, including trade-in discounts, and transitional gINT licenses.

How does OpenGround provide reliable uptime, and data security in the cloud?

OpenGround achieved the Federal Risk and Authorization Management Program (FedRAMP®) In Process status and is now listed on the FedRAMP Marketplace under Bentley for Government. (April 14, 2025).

OpenGround has been designed with security and scalability as foundational principles. It is deployed in Azure and supported by Bentley Managed Services (BMAP). OpenGround is configured to have reliable uptime, leveraging multiple data centres per region and providing data encryption at rest and in transit.

All data uploaded or entered within OpenGround is private. Data access is managed by the end-user through a comprehensive set of project-level and role-based access controls.

Further details of the OpenGround security and compliance controls can be found on the Bentley Trust Portal.

How can I find out more about OpenGround?

To find out more, please visit the OpenGround webpage or contact us.

Categories

Data Management

Keywords

gINT